FAQ

frequently asked questions

What comes with each rental?

Please refer to the “Prices” page to see what comes with each rental.

Do all rentals require a deposit?

Yes, all rentals require a deposit, this is the list of deposits required per rental.

Where are you located?

Currently the team is located at Scarborough bluffs beach. You can find us in the dock or surrounding areas.

Are life jackets provided?

Yes, life jackets and/ or all safety equipment is included in the rental price and provided.

Do we need to fill out all contracts before starting our rentals?

Yes, the liability waivers with all up to date information for all clients and dependents have to be filled out accordingly prior to any rentals.

Do you do group events or private events?

Yes, we service all group / private events within the GTA. Contact us for more information on custom packages.

Do we need to tow the jet skis/ or rental equipment?

No all equipment is available at the beach ready for use. 

Are there late penalties for brining equipment back late?

Yes, there are late penalties, mainly because it’s an inconvenience to the customers as well as to the business. Please bring you equipment back at the designated time slot.

If it rains can we get a refund?

All bookings not canceled within a 48-hour time frame will be non- refundable. Light rain is permitted when using a PWC. With heavy rain all bookings are cancelled, but rescheduled.

Do all rentals come with 4K video footage at 360-degree field of view?

Yes, rentals come with 4k video footage if you book the correct jet ski. Action cameras are mounted on the jet skis in the best possible place to capture our clients in the best field of view. 

 

Rentals where the action camera cannot be mounted our clients are given the option to hold the cameras. Don’t worry they are 100% waterproof and come with a flotation device. So, if they fall in the water they can be retrieved.

Do you guys offer day rentals?

Yes, we do

Do you guy accept cash?

We accept all forms of payment.

Including Visa, MasterCard, Amex, Interact & Debit

We also provide our clients with a buy now pay later feature. If eligible your able to pay your outstanding balance in 4 instalments bi weekly with After pay or Affirm selected at checkout 

When can we redeem our 7th free rental?

You can redeem your 7th free rental anytime a booking spot is open on a weekday

How do we book group events?

Call, text or email us to schedule.

Can we combine deals?

No, you cannot combine deals, but we will give you the best deal available. 

Are you guys licensed?

Yes, we are licensed. We have successfully completed the Ontario boating and safety course with grants us the ability to provide clients with temporary operator’s license with the completion of a mandatory checklist.

Is it safe?

Operating fast machinery has its dangers, but we will give clear instruction on how to properly operate the machinery and avoid fatalities or property damages. 

What about fuel?

Fuel is included in hourly rental prices. Daily rentals need to bring back the fuel tank at the same level that it was rented out at. Unless there will be a charge associated with this. 

Do all rentals require a deposit?

Yes all rentals require a deposit. 500$ for jet ski rentals 

1000$ for Hydrofly rentals. Contact us for deposits associated with any other equipment. 

Where are you located?

Currently the team is either located at Scarborough bluffs beach or woodbine beach. You can find us on the dock or surrounding areas. Please clarify with staff where your rental will be on that day.